A guide is a social people person who wants to deliver exceptional experiences to her/his customers every time. A great guide is confident with him/herself but knows his/her limitations, too. A guide can keep her/his cool in freezing temperatures and tricky situations with customers. The ability to improvise a new solution while keeping customers happy and oblivious of and occurred problem is a real talent that a great guide possesses. Common sense is a must and wilderness skills are bonus. Leadership skills are essential. Other requirements are a driving licence (B), language (minimum English, other languages are advantage) and communication skills, interest in outdoor activities, first aid and last but not least ability to handle stress. All the guides have their own style but being professional in every situation is required.